Return Policy...

At Questo Design, our goal is to make your shopping experience safe, convenient and worry-free. Customer satisfaction is our highest priority and we make every effort to ensure that you receive quality products with quality service. Please use the links below to find answers to any of your questions.
 
 

At Questo Design, our goal is to make your shopping experience safe, convenient and worry-free. Customer satisfaction is our highest priority and we make every effort to ensure that you receive quality products with quality service.

If you are not entirely satisfied with your purchase, you may return the unused item in its original packaging within 30 days. A refund of the merchandise and taxes will be given however shipping and handling for the delivery will not be refunded. No returns, of any type, will be accepted without prior contact.

Please contact us at info@questodesign.com

If you would like to return the item, please send clearly marked "Returned to sender" to:

Questo Design
Weidehek 66 A
4824 AS , Breda
The Netherlands

Refunds will be issued in the same method of payment as the original payment. ie. A purchase made with a credit card: a refund will be issued to the original account.
All cost for return shipment are the responsibility of the customer
If a box arrives damaged, always let it be noted on the freight papers. You will have to file a report with your local post office. As soon as we receive a copy of the report by Fax or e-mail we will send a replacement of the broken item.